Usually respond within 24 hours
How Can We Help?
Our support team is here for investors, partners, and potential borrowers. Fill in the form and we'll get back to you — or reach us directly via the channels below.
Support Email
support@8vests.group
Registered Address
Teichgässlein 9, 4058 Basel, Switzerland
Response Time
Within 24 hours (Mon–Fri)
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Get in Touch
Please fill out the form with as much detail as possible. For account or investment issues, including your wallet address helps us assist you faster.
Before You Write
Deposit not credited?
Allow up to 2 hours. Admin reviews all deposits manually.
KYC pending?
Verification completes within 24 hours on business days.
Can't withdraw?
Verify your KYC status and check for active investments.
